Getting Started with Your Ledger Device
Ledger.com/start® is the official setup portal for all Ledger hardware wallets, including the Ledger Nano S Plus, Nano X, and Ledger Stax. This comprehensive guide will walk you through the entire process of setting up your device to ensure maximum security for your cryptocurrency assets.
The setup process at Ledger.com/start® is designed to be intuitive while maintaining the highest security standards that Ledger is known for. Whether you're new to cryptocurrency or an experienced trader, following these steps carefully is crucial for protecting your digital assets.
Prerequisites Before Starting
Before visiting Ledger.com/start®, ensure you have the following ready:
- Your new Ledger device (still in its sealed box)
- The USB cable that came with your device
- A computer with internet access
- Approximately 20-30 minutes of uninterrupted time
- A safe place to store your recovery phrase
Step-by-Step Setup Process
1
Visit Ledger.com/start®
Navigate to the official setup page at Ledger.com/start®. Ensure you're on the legitimate website to avoid phishing attempts.
2
Download Ledger Live
Ledger Live is the companion application for managing your device. Download it for your operating system (Windows, macOS, or Linux) from the official website.
3
Initialize Your Device
Connect your Ledger device to your computer. Follow the on-screen instructions to configure your device as new or restore from a recovery phrase if you're recovering an existing wallet.
4
Write Down Your Recovery Phrase
This is the most critical security step. Your device will generate a 24-word recovery phrase. Write it down on the provided recovery sheet and store it securely offline. Never digitize this phrase.
5
Install Applications
Use Ledger Live to install applications for the cryptocurrencies you want to manage. Each cryptocurrency requires its own application on your device.
6
Create Accounts
In Ledger Live, create accounts for your cryptocurrencies. Your device will need to be connected and unlocked to add accounts securely.
Security Best Practices
During and after setup, follow these security guidelines:
- Only purchase devices directly from Ledger.com or authorized resellers
- Never share your 24-word recovery phrase with anyone
- Always verify receiving addresses on your device screen
- Set up a strong PIN code for your device
- Keep your device firmware updated through Ledger Live
Troubleshooting Common Issues
If you encounter problems during setup:
- Ensure you're using the original USB cable
- Try different USB ports on your computer
- Restart both your computer and Ledger device
- Check the Ledger Support page for specific error messages
- Contact Ledger Support if issues persist
Frequently Asked Questions
What is Ledger.com/start® and why do I need it?
Ledger.com/start® is the official setup portal for all Ledger hardware wallets. It provides step-by-step guidance to initialize your device securely, ensuring you follow best practices from the beginning to protect your cryptocurrency assets.
Can I set up my Ledger device without using Ledger.com/start®?
While it's technically possible to set up your device directly through Ledger Live, using Ledger.com/start® is strongly recommended as it provides comprehensive guidance, security tips, and ensures you don't miss any critical steps in the setup process.
What should I do if my device doesn't connect during setup?
First, try using a different USB cable and port. Ensure you've installed Ledger Live correctly. If problems persist, visit the
connection issues troubleshooting guide on the official Ledger support site.
Is it safe to buy a used Ledger device?
Ledger strongly recommends against purchasing used devices. Only buy from
Ledger.com or authorized resellers to ensure your device hasn't been tampered with. A new device should always come in a sealed package with an intact hologram.
What happens if I lose my recovery phrase?
If you lose your recovery phrase and your device is lost, stolen, or damaged, your funds will be permanently inaccessible. There is no way to recover a lost recovery phrase, which is why it's crucial to store it securely in multiple safe locations.
Can I use Ledger.com/start® on mobile devices?
While you can access Ledger.com/start® on mobile browsers, the initial device setup requires a computer with Ledger Live desktop application. After setup, you can use Ledger Live Mobile with compatible Ledger devices for daily management.